Frequently Asked Questions
Custom wig orders
At Wigs R Us Toronto, our highly qualified team will design a custom wig or hair piece that is just right for you. Custom order your own wig.
What are the delivery charges for orders from the Online Shop?
Canada
Express Domestic Shipping Within Canada is $10 (Includes Tracking & 1-4 Business Day Delivery Time)
United States
Express Worldwide Shipping to the US is $35 (Includes Tracking & 1-2 Business Day Delivery Time, and Up to 3 Business Day Delivery Time to Hawaii)*Next Day Express Shipping is Also Available at $35 (subject to daily cut-off times)
Europe
International Worldwide Express is $80 (Includes Tracking & 5-7 Business Day Delivery Time)
Australia
International Worldwide Express is $85 (Includes Tracking & 5-7 Business Day Delivery Time)
Rest of the World
International Worldwide Express is $95 (Includes Tracking & 5-7 Business Day Delivery Time)
Which payment methods are accepted in the Online Shop?
-PayPal
-Credit/Debit card
-Paybright
-Google Pay
-Apple Pay
-Shop Pay
How long will shipping take?
Once an order is placed the item(s) are shipped within 48 hrs. If you have placed a pre-order, please refer to your original order confirmation email for shipping details.
How long will delivery take?
Canada: 1-4 Business Days
United States: 1-2 Business Days, and up to 3 Business Days to Hawaii
Europe:5-7 Business Days
Australia: 5-7 Business Days
Rest of the World: 5-7 Business Days
Local taxes/Customs Duty
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Duties and taxes on international shipments will be billed automatically to the recipient.
FAQs About Wigs
Which is better, wigs or hair extensions?
In our opinion when it comes down to what’s better for your hair wigs is the answer. With a wig you can achieve a previous hairstyle or change your look without any damage. It is also healthier for your hair as it can work as a protective hairstyle and give your hair a chance to grow.
What is it like to wear lace front wigs?
Wigs have come a long way and progressed from what they once were. Lace front wigs have a great impact in the evolution of wigs. Wearing a lace-front wig has to be one of the most natural looking, they are designed to look as if they are growing from your scalp. The lace allows the wig to lay as flat as possible, which is what gives the wig a seamless look.
Is a human hair wig that's $300 real?
A $300 wig could be real but you are paying for quality so it would not be recommended.
Do most women prefer human hair wigs or synthetic wigs?
Most women prefer human hair wigs over synthetic wigs as they can be customized to the colour, cut and style you desire. They also last longer but there are high quality affordable synthetic styles available as well.
Why are blonde wigs the perfect wig for a flawless look?
Blonde wigs are perfect for a flawless look because you can achieve the blonde of your dreams without the damage while still having the length and fullness your natural hair couldn’t give you.
Which should I choose: synthetic hair or real hair wigs?
A real wig is recommended as it will last you a longer time and it is worth the investment. Real hair can always be customized and adjusted when it comes to style and colour. A synthetic style comes as is.
Do wigs fit even if I have long hair?
Wigs fit even with long hair. There are different wig essentials such as a wig cap that help hold your hair in place for a seamless application. There are also different methods such as pinning your hair into an X shape, braiding your hair down for it to lay flat underneath or tightly against your nape. Although you can feel it no one else can see it.
What are the sources of human hair extensions?
Human hair extensions come from other human hair strands. The manufacturing company gets it from people who sell or donate their hair.
Which is the best method for getting hair extensions?
The best method for getting hair extensions would be tape-ins. The application can be customized to the density of the person’s hair. As long as they are maintained and removed properly there should be no damage.
Why are some hair extensions so expensive?
Hair extensions range in pricing depending on the origin, colour and length. Depending on what grade and quality the hair is it can get expensive but it is an investment. Quality over quantity.
Which type of wig hair is the best?
Virgin & Remy Human Hair This is a specific type of human hair wig that offers the highest quality of any wig. You'll enjoy less tangling with this type of wig since the hair cuticles run in the same direction